Sistemas CORDONSince 1993 · Maringá, Brazil

Support

There's a real person on the other end

No mandatory bot, no ticket number required to talk to someone, no ticket queue that nobody reads. Our support staff work in the same office as the developers — in Maringá — and stay with you until it's solved.

Remote assistance

Download TeleSuporte

It's the program that lets our technician see your screen and solve the problem together with you. Download it, run it and give the code that appears to the person helping you.

Download TeleSuporte

Windows · .exe file

Your browser may warn that the file is not commonly downloaded. That's normal for programs with few downloads: choose Keep and then Run anyway. If you're unsure, call us before opening it — we'll confirm the download is ours.

How it works

  1. Call us or message us on WhatsApp and explain the problem.
  2. Download and run TeleSuporte using the button beside this. It doesn't install anything on your computer.
  3. Give the technician the number that appears on your screen.
  4. Watch everything that is done — you see the screen the whole time and can end the session at any moment by closing the program.

Access only exists while the program is open. Close it, and it's over.

How to reach us

Choose the way that suits you best

They all reach the same team. Monday to Friday, 8 a.m. to 6 p.m. (Brasília time).

WhatsApp

The fastest way for how-to questions and to schedule remote access.

+55 44 98811-7771

Phone

When it's urgent or when explaining in writing would take longer.

+55 44 3028-4949

Email

Good for attaching screenshots and keeping a record of what was agreed.

suporte@scordon.com.br

Not a customer yet? This page is for people who already use our systems. If you want to learn about the products, head to the contact page — our sales team replies within one business day.

Helps us solve it faster

What to have at hand

None of this is required. If you don't know, call anyway — we'll figure it out together.