Real estate agencies and property managers

Your agency runs three operations at the same time

One manages leases and other people's money. Another serves people all day long. The third is your own team, which has to keep up with the first two. Almost every system only handles the first.

Built for Brazilian law and banking. To operate in another country, ask us about localization.

An agency with 300 leases · one monthexample
Duplicate bank slip requests~450 requests × 5 min to find and send38h
"When does my payout arrive?"~180 calls and messages × 4 min12h
"How much is my rent?"~120 messages × 4 min8h
Resending bank slips that never arrivedemail in spam, wrong address9h
Checking the DIMOBconcentrated in February—
Time spent on repeat questions67h/month
Equals~ 1 full-time employee

Illustrative volumes, to size the problem. The math that matters is yours — and it shows up in the first month of organized customer service. None of these questions needs a person to answer it.

Your day

A month in property management

Not a feature list — this is what really happens on your desk, every month.

Days 1 to 10

Bills go out, and "I didn't get my bank slip" begins

Someone has to generate, check, send — and then prove it was sent.

Every day

WhatsApp never stops

Duplicate slip, rent amount, payout date. Always the same five questions, always after hours.

Days 5 to 15

The owner payout

Every landlord wants their own statement, and calls to ask if it has landed.

Move-in and move-out

The inspection turns into an argument

The tenant moves out, damage shows up, and nobody has a record of how it was before.

February

The DIMOB

A whole month of checking to file the Brazilian rental tax return (DIMOB) from data already in the system.

All year

Adjustments, penalties, interest and withholding tax

Every lease with a different index, date and rule.

Where each piece fits

Three systems — and you don't need all three

Each one solves one part. Together, nobody has to type the same thing twice. Below is what each one does for you.

CdAdm

The core of the operation

Leases and sales contracts, owner payouts, DIMOB (Brazilian tax return), index-based rent adjustments, penalties and interest by official table, billing by bank slip (boleto) and PIX (Brazil's instant payment). Plus the VIP Area: a portal branded with your agency's identity, where tenants and landlords help themselves via a link and their CPF (Brazilian taxpayer ID).

  • DIMOB generated from what's already in the system
  • Inspections linked to the lease, disputable in the VIP Area
  • Bank slips, payouts and invoices sent over WhatsApp — with read receipts
Explore CdAdm →
TinyBI dashboard · the whole portfolio on one screen
TinyBI dashboard · the whole portfolio on one screen
The customer service flow, drawn out
The customer service flow, drawn out
WppManager

WhatsApp that answers the same five questions on its own

Several numbers in one dashboard, a queue per department and a bot that pulls the answer from CdAdm: it delivers the duplicate slip, the PIX code, the payout statement or the VIP Area link — and hands over to a person when it doesn't know.

  • Tenants get theirs; landlords get their payout
  • Works at 10 p.m. on a Sunday
  • Every conversation is logged and auditable
Explore WppManager →
ScWork

Your team, which also needs managing

Tasks with deadlines, a timer that follows real activity, a daily schedule built by rules, a CRM with proposals and signatures, and ISO 9001 document control for those seeking certification.

  • Who has what, and for how long
  • A client who went quiet becomes an alert, not a late discovery
  • Property listing acquisition is a funnel too
Explore ScWork →
The team's operation on one board
The team's operation on one board

Where to start: Almost always with CdAdm, because that's where the money and the leases live. WppManager comes right after, once it's clear how much time the team spends answering the same questions.

Where it fits

What we automate — and what stays yours

Automating customer service doesn't take the agency out of the relationship. It takes out the repetition.

Stays with your team

The relationship and the decisions

Showings, negotiation, the difficult landlord, the complicated lease termination, new listings. Everything that takes judgment and face-to-face contact is still people's work — and it's where your team should be.

Moves to the system

The repetition

Duplicate slips, rent amount, payout date, statements, VIP Area link, resending bank slips. The same five questions, a thousand times a month, at any hour.

Before you ask

The questions that always come up

My agency is small. Is it worth it?

It depends less on size and more on how much time the team spends answering the same things. With 50 leases there's often already one person dedicated to duplicate slips. The system is modular — you turn on what you use.

What about migrating my current data?

We guide the migration ourselves, and we tell you honestly how much work it is before you decide. We've migrated from spreadsheets, legacy systems and our own Desktop version.

My landlords are older; they won't use an app.

They don't have to. The VIP Area opens via a link and their CPF (Brazilian taxpayer ID), in the phone's browser — nothing to install, no password to create. And those who prefer to keep calling can keep calling.

Do you build the agency's website?

CdAdm publishes your listings and offers natural-language search. A full corporate website is a separate conversation — ask our sales team rather than assuming it's included.

Thirty minutes to look at your operation

No sales script. You tell us how things work today, and we tell you honestly what we solve and what we don't — and where it would make sense to start.